Job/Position Summary

This is a newly created role to continue to increase emphasis on supplier quality. The Global Supplier Quality Manager is responsible for directing and orchestrating the supplier quality program for the CTS Sensors & Mechatronic SBU across the global supply base. As the Global Supplier Quality Manager, you will focus on developing a Supplier Quality Management process including the implementation of supplier scorecards, executing the supplier quality management strategy, leading resolution of escalated supplier quality events and driving accountability for SCAR response time and effectiveness. You will work with Plant and Supplier Quality Engineering resources globally across all Sensors & Mechatronics manufacturing sites and supply base to achieve CTS’ required quality level from external suppliers.

Major Areas of Responsibility

 

• Develops programs and leads global teams of quality professionals to monitor supplier performance based upon multiple metrics such as Supplier DPPM, Supplier Cost Recovery, Supplier Delivery, and Supplier Warranty issues
• Leads the effort to plan, schedule and perform detailed assessments/audits of suppliers throughout the life of the product.  The assessments are designed to determine the operational effectiveness of the suppliers’ quality systems and practices.  Deficiencies uncovered during assessments are documented and form the basis for Supplier Continuous Improvement Plans.
• Works across CTS BU’s as required, developing or re-evaluating common methodologies and leveraging synergies for items such as supplier scorecard, supplier awards, supplier performance monitoring, supplier portal strategy, and other areas with shared opportunity.
• Continuously evaluate CTS Sensors and Mechatronics present systems for effectiveness, efficiency, and value.  As required, modify or implement new systems that will better carry out the goals of Supplier Quality.  These initiatives will impact the Automotive SBU or CTS Corporation.  Specific objectives to be outlined and monitored through yearly goals. 
• Works with Purchasing, Quality and the Supplier to assure the Supplier Continuous Improvement plans (SCIP) are being worked.  Supplier Quality will monitor the corrective action for timely response and evaluate the response as needed.  In cases of large or chronic quality issues, this position will act as the problem resolution champion by establishing conference calls, making on site visits/audits and participates in problem solving activities.  Progress on issues affecting resolution is reported to management.
• Regarding supplier issues that escape to CTS’ customer, represent CTS as liaison between customer and supplier to drive problem solving resolution and corrective action in a timely manner to meet customer expectations.

Required Knowledge, Skills and Abilities

• ISO/TS 16949/IATF16949 & Lead Auditor Training required.
• Training in Lean Manufacturing, Six Sigma, tools, techniques desired. 
• 8-D and other problem-solving techniques required.
• Core AIAG quality tools required.
• Proficient in Microsoft applications and statistical software.
• Experience managing internal or supplier quality required, automotive industry highly desired.

Education and Experience

• Four year degree (BS) in Business, Engineering or other similar technical degree required. MS/MBA a plus.
• Quality and Engineering or Manufacturing or Supplier Development experience - Automotive related

Physical Demands

• Ability to work several hours at a computer.
• Ability to travel domestic and international (25% on average).

Working Environment

• Standard office environment